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Cookies Policy

Cookies Policy

Last updated: December 15th, 2022


Welcome to Robosen.com.


Our website uses cookies and other similar technologies("Cookies") to distinguish you from other users who visit our site. Cookies allow the website to recognize your browser or device during your visit to the Robosen website or when you return to the Robosen website. This can help us provide better experience for you when you browse our site and allow us to improve our site.


If you object to the usage of cookies for any reason, you may configure your chosen web browser to reject or disallow cookies from particular domains. Note that doing so may interfere with the normal operation of websites.


By using this site you agree that we can place these types of cookies on your device.

1. What is a Cookie?

Cookie is a small file composed of letters and numbers. Upon your consent, we store cookies in the memory or disk of your computer or portable device and use them as the tags to recognize your computer or portable device.


Similar to cookies, HTML5 local storage store information on your device and can record some information about your activities and preferences.


Cookies are usually classified into Session cookie or Persistent cookie. Session cookies can help you effectively browse our site, track your page browsing progress, so you are not asked to provide repeated information during your visit. For example, your shopping cart will not be cleared when you change pages. Session cookies are stored in the temporary memory and deleted when the Web browser is closed. Persistent cookies can keep user preferences so that your preferences are still valid when you restart the browser. For example, we use persistent Cookies to record the language, country/region, font size, or other settings that you selected. When you visit our website the next time, you do not need to set again.

2. What types of Cookies do we use and how do we use them?

Essential Cookies/Strictly necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. Essential cookies seldom collect and use any personal data, though they may contain an ID code which allows the website to distinguish you as an individual visitor from all other visitors on the website at the same time.

CookiePurposeTypeMore Information
Cookieconsent_status Generated by the required cookie consent notice displayed at the top of the page, allowing it to know if the notice has already been acknowledged First-party
HTML5Supporting website and technical operationFirst-party
Local storage Saving user login information and identifying user access status First-party
LivechatProviding online customer serviceThird-partyView Livechat privacy policyhttps://www.termsfeed.com/live/ef4fd3d8-783f-4ca9-b40b-8212633eb2ab
MondayProviding after-sale serviceThird-partyView Monday cookie policyhttps://monday.com/l/privacy/cookie-policy/

Functional cookies

Functional cookies help to perform certain functionalities like providing purchase service.

CookiePurposeTypeMore Information
ShopifyProviding purchase serviceThird-partyView Shopify privacy policyhttps://www.shopify.com/zh/legal/privacy

Analysis/Performance cookies

Our performance cookies gather anonymous data relating to how you use the website and its functions. For example, our performance cookies collect data on the pages you visit most on the website, whether you open or read the messages we send you, which advertisements you interact with on other websites that feature our advertisements and whether you receive error messages. The information we receive can be used to personalize your online experience by displaying specific content. Our performance cookies can also be used to limit the number of times you see the same advertisement. Our performance cookies do not gather any data that may be used to identify you personally.

CookiePurposeTypeMore Information
GA Collecting information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited Third-partyView Google privacy policywww.google.com/policies/privacy/partners/
Meta pixel Collecting the number of visitors to the website, where visitors have come to the website from and the pages they visited Third-partyView Meta pixel documentationhttps://developers.facebook.com/docs/meta-pixel/

Advertisement cookies

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

CookiePurposeTypeMore Information
Cartsee Providing email subscription function to push new product information marketing campaign information to subscribers Third-partyView Cartsee privacy policyhttps://www.klaviyo.com/legal/privacy/privacy-notice

3. How to control or delete Cookies

You have the right to choose whether or not to accept Cookies. To opt-in to or out of Cookies, please click on our banner which will pop-up on your first visit to Robosen.com. However, please note that if you choose to refuse Cookies you may not be able to use the full functionality of Robosen.com.


You can update your preferences at any time - most browsers allow you to change your Cookie settings. These settings will typically be found in the "options" or "preferences" menu of your browser. The following links provide information about how to manage cookies on popular browsers, otherwise you should use the "Help" option in your browser for more details.


View Google Chrome cookie settings guideGoogle Chrome

View Microsoft Edge privacy settings guideMicrosoft Edge

View Mozilla Firefox cookie settings guideMozilla Firefox

View Internet Explorer cookie management guideMicrosoft Internet Explorer

View Opera cookie settings guideOpera

View Apple Safari cookie policyApple Safari


To find information relating to other browsers, visit the browser developer's website.

4. Changes to this Cookies Policy

We will update this Cookies Policy to reflect changes in our practices and services. When we post changes to this Cookies Policy, we will revise the "Last Updated" date at the top of this Cookies Policy. If we make any material changes in the way we collect, use, and/or share information held in Cookies, we will notify you by prominently posting notice of the changes when you log in to or use the Services. We recommend that you check this page from time to time to inform yourself of any changes in this Cookies Policy or any of our other policies.

5. Contact us

If you have any questions or comments about this policy, or privacy matters generally, please contact us via email at support@robosen.com.

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    • Flagship Megatron
    • Flagship Bumblebee
    • Toy Story Buzz Lightyear
    • Buzz Lightyear Space Ranger Alpha
    • Flagship Grimlock
    • Bumblebee G1 Performance
    • Optimus Prime Rise of the Beasts Signature Robot
    • Elite Optimus Prime
    • Interstellar Scout K1 Series
    • AI Base
    • Download Center
    • FAQ
    • Product Registration
    • Returns - RMA
    • Warranty Policy
    • Shipping Policy
    • Manuals
    • About Robosen
    • Contact Us
    • Where to Buy
    • Apply for a Wholesale Account
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